Rohen Ltd Privacy Policy
All Seasons Gazebos is part of Rohen Ltd. This Privacy Policy will explain how our company uses the personal data we collect from you when you use our website.
Topics:
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• Privacy Policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities
What data do we collect?
Our company collects the following data:
• Personal identification information (Name, email address, phone number etc)
How do we collect your data?
You directly provide Rohen Ltd with most of the data we collect. We collect data and process data when you:
• Register online or place and order for any of our products.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
How will we use your data?
Rohen Ltd collects your data so that we can:
• Process your order, manage your account.
• Email you with order confirmations and special offers on other products we think you might like.
• To personalise your experience and to improve our website & our customer service.
• In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
General information on Klarna can be found on their website. Your personal data is handled in accordance with the applicable data protection law in accordance with Klarna’s Privacy Policy.
How do we store your data?
Rohen Ltd uses Stripe for payments, this company complies fully with Payment Card Industry Data Security Standards (PCI DSS). Stripe’s infrastructure for storing, decrypting and transmitting primary account numbers (PAN’s), Such as credit and debit card numbers, runs in a separate hosting infrastructure, and does not share any credentials with any other services.
We also undertake a quarterly scan of the website to assess any potential cyber risks.
Marketing
Rohen Ltd would like to send you information about products and services of ours that we think you might like, as well as any sales promotions.
If you have agreed to marketing, you may always opt out later.
You have the right at any time to stop Rohen Ltd from contacting you for the marketing purposes.
What are your data protection rights?
Rohen Ltd would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
• The right to access – You have the right to request Rohen Ltd for copies of your personal data, we may charge you a small fee for this service.
• The right to rectification – You have the right to request the Rohen Ltd correct any information you believe is inaccurate. You also have the right to request Rohen Ltd to complete information you believe is incomplete.
• The right to erasure – You have the right to request that Rohen Ltd erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Rohen Ltd restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Rohen Ltd’s processing of your personal data, under certain conditions.
• The right to data portability- You have the right to request the Rohen Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you, If you would like to exercise any of these rights, please contact us:
Our email: [email protected]
Call us at: 01375858241
Or write to us:
Rohen Ltd
Victory House
Thames Industrial Park
Princess Margaret Road
East Tilbury
Essex
RM18 8RH
What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information, When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
What types of cookies do we use?
There are several different types of cookies, however our website uses:
• Functionality – Rohen Ltd uses these cookies so that we recognize you on our website and remember your previously selected preference. These could include what language you prefer and location you are in, A mix of first-party and third-party cookies are used.
• Advertising – Rohen Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and the information about your browser, device, and your IP address. Rohen Ltd sometimes shares limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising parties. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and can remove cookies from your browser, However, in a few cases, some of our website features may not function as a result.
Privacy Policies of other websites
Rohen Ltd contains links to other websites such as Klarna, Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Rohen Ltd keeps its privacy policy under regular review and places any updates on this web page, this privacy policy was last updated on 30th March 2024.
How to contact us
If you have any questions about Rohen Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: [email protected]
Call us: 01375858241
Or write to us:
Rohen Ltd
Victory house
Thames Industrial Estate
Princess Margaret Road
East Tilbury
Essex
RM18 8RH
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Rohen Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: [email protected]
Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF